FAQ

Product

What's the serving size?

Each ramen kit comes with two full-size adult servings. The sampler box comes with four different full-size adult servings!


How should I store my products when they arrive and how long do they last?

When your order arrives, place the ramen in your freezer as soon as possible to get the restaurant-quality! Products last 3 months if kept frozen but consume within 1 month for the best quality!


How do I cook the frozen ramen and appetizers?

Each product comes with a set of easy-to-follow instructions! Don't worry if you lose them, cooking instructions for each product are listed on our website. Just click back to the product and scroll down to the Instructions tab!

 

The ramen wasn't frozen when it arrived. Can I still eat it?

If the product was not frozen upon arriving, check if it is still cold and not completely thawed. If it is still cold (above room temperature), you may refreeze the product or cook it within the day. As refreezing thawed frozen products can lower quality, we recommend eating the ramen within the day to get that restaurant quality. 

 

Is it safe to boil the products with plastic?

Yes, we make sure the ingredients are sealed inside a BPA-free package that can withstand freezing and boiling.

 

Delivery & Pickup

Where do you deliver?

We currently deliver throughout the US, except for Alaska, Hawaii, Puerto Rico. We cannot ship to PO Boxes.

 

Can I pick up my order?

Yes! We have two locations for pickup orders listed below!
You must receive a ready to pick up email to pick up the products.

TORRANCE (Ramen District Office)

📍 1957 W Carson St. #107, Torrance, CA 90501

⏰ Monday - Friday, 2:00pm - 6:00pm


DTLA (Takoyaki Tanota)

📍 350 E. 1st St., Los Angeles, CA

⏰ Wednesday - Friday, 2:00pm - 8:00pm

 

How fast will my products arrive after the order?

We arrange shipment between Monday to Thursday to ensure that products are not in transit over the weekend as they are perishable products. We expect to be able to ship your orders within 1-7 business days after ordering. You will also receive an email after the product has shipped. The product should arrive 2-3 days after the shipped email.


How much are the shipping fees?

For CA, Arizona, Nevada, Oregon, Washington, Utah, Idaho: 

Product Total
Shipping Fee
Under $50
$30
Over $50
$15


For States Not Listed Above:

Shipping fees for our ramen lovers outside of the states listed above differ. Please go through the checkout process to find out your specific shipping fee.


About Ramen District

Do you have in-person shops? Do stores carry your product?

We currently offer our products solely online, shipping across the country. But we do participate in events at times so keep an eye out on our social media!